We offer free shipping within India, for all orders above Rs. 3,000.

A flat shipping rate of Rs. 100 is charged, on orders of Rs. 3,000 and below.

Shipping charges, where applicable, will be displayed at checkout before you complete your purchase.

We currently do not offer Cash on Delivery (COD). All orders must be paid for at the time of purchase.

Ready-to-ship orders are generally dispatched within 4 business days from the date the order is placed.

Customised and made-to-order pieces require additional preparation time. Such orders are generally dispatched within 7-8 business days from the date the order is placed, unless a different timeline is specifically mentioned on the product page or communicated to you at the time of purchase. The dispatch timeline refers to the time required to prepare your order and hand it over to our shipping partner. It does not include the delivery time. In some cases, an order may take longer to dispatch if a particular item needs to be specially made or procured. If there is any significant change to the expected timeline, we will make reasonable efforts to inform you.

The estimated delivery times are provided as a guide only and commence from the date of dispatch. Once dispatched, orders are generally delivered within:

1. Maharashtra: approximately 2–4 business days

2. Rest of India: approximately 4–7 business days

Actual delivery times may vary depending on the delivery location, courier service availability, weather conditions, peak periods and other circumstances beyond our reasonable control.

Once your order is shipped, the tracking information for your package will be sent to you on the given email ID and contact number.

The estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are unable to redirect orders once the package has been dispatched. We are not responsible for any shipping delays caused by natural calamities or unforeseen and unavoidable circumstances. We make our best efforts to deliver each item in your order within the stipulated timeline, however, in some cases, we may take longer as we may have to produce/procure the item(s). While we shall undertake to ship all the products in your order together, it might not always be possible due to the product characteristics, or availability. To ensure that your order reaches you in the fastest and safest condition, we only ship through reputed courier agencies.

If a package is returned to DreamEarl due to an incorrect address, repeated failed delivery attempts or refusal of delivery, additional shipping charges may apply for reshipment. All orders are carefully inspected and securely packaged before dispatch. If your package appears visibly damaged or tampered with upon delivery, we recommend taking photographs of the package before opening it and contacting us as soon as possible. DreamEarl ships through established and reputed courier and logistics services to ensure that your order reaches you safely.

For any questions regarding your order or its delivery, please contact us at mydreamearl.shop@gmail.com.